We ship across India except unserviceable areas.

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• We use Delhivery and Bluedart for all domestic deliveries.

• All orders, will be shipped within 3 working days, depending on your location. 

• You’ll receive an Email/SMS with a link to track your order.

• Once dispatched, please allow an additional 3-4 days for your order to reach you.

• If we expect a delay in your order due to public holidays or unforeseen reasons, we will ensure the earliest possible delivery and keep you informed.

• We reserve the right to cancel the order for any reason. We will ensure to notify and refund at the earliest possible.​

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In case of any issues or requests, contact us at connect@pahadi.co.in

At Pahadi, we take pride in sourcing only the finest Ghee from our network of local families in the Himalayan villages. Due to the unique nature of our sourcing process and our commitment to delivering freshly made products directly from the foothills, we regret to inform you that we are unable to accept returns or exchanges once a purchase has been made. Therefore, no refunds. 

However, we assure our valued customers that each packet of Ghee is crafted with care and dedication, ensuring the highest quality and authenticity. Our focus on supporting local communities and promoting sustainable practices means that every purchase you make contributes to a meaningful cause.

Should you have any concerns about your order or if you believe there is an issue with the product received, please do not hesitate to contact us at connect@pahadi.co.in and we will promptly investigate and revert at the earliest. If need be, we will send you fresh ghee as soon as possibly can. We are here to address any questions or feedback you may have and strive to provide exceptional customer service at all times.